US Shipping & Returns

 In case you missed the exciting news, we wanted to let you know we've officially launched our online store in the USA, and we come bearing gifts.

You can now shop our weekly limited edition collections and enjoy the perks of domestic shipping, speedy deliveries and hassle-free returns to our USA PO Box address.

Scroll down to discover our US shipping options and get ready for endless "Where did you get that?" questions.

Orders placed before 1PM (ET) on a business day will be dispatched within one to two business days. 

Orders placed after 1PM (ET) and orders placed on a Saturday, Sunday, or a public holiday, will be dispatched within two business days. 

You can track your shipment using the tracking number in your order confirmation email. 

Standard delivery (3–5 days)

USPS or UPS**

$6.95 – FREE for orders above $100

 

*These fees apply to continental USA only. For information on Hawaii and Alaska shipping fees please get in touch via hello@glassworkslondon.com. 

**Depending on shipping address.

USA Returns & Exchanges

Concerned about returns? We've got you covered. We offer easy, fuss-free US returns. You can simply request a return through our self-serve returns portal. You can find a step-by-step guide here.

Return Period 

We accept returns of online orders within 30 days of receiving your order. 

Please note, some items like socks, earrings and piercings are non-exchangeable and non-refundable. You can find more information in our Returns & Refunds Policy.

 

Our UK store ships to all countries except for the USA. For all orders shipping to US postal addresses, make sure you're shopping from our US store.